Home / Privacy Policy

Privacy Policy

How we handle your information — clearly and respectfully.

Last updated: May 2026

Our Promise

We respect your privacy. We collect only what we need to fulfill your order and communicate with you, and we never sell your information to third parties.

What We Collect

When you place an order or contact us, we collect:

  • Contact details: name, email, phone number
  • Shipping information: address, city, state, ZIP
  • Payment details: handled directly by our secure payment processors (we never store credit card numbers)
  • Order history: products purchased, dates, amounts
  • Communications: messages you send us via the contact form, email, or WhatsApp

We may also automatically collect basic analytics data (pages visited, browser type, device) to improve our website.

How We Use It

We use your information to:

  • Process and ship your orders
  • Send order confirmations, shipping notifications, and customer support replies
  • Respond to your questions or feedback
  • Send marketing emails — only if you've opted in (you can unsubscribe anytime)
  • Improve our products and website

Who We Share It With

We never sell your data. We share information only with trusted service providers who help us operate our business:

  • Shipping carriers (USPS) — to deliver your order
  • Payment processors — to securely process payments
  • Email services — to send order and marketing communications
  • Government authorities — only if legally required

Cookies

Our website uses cookies for shopping cart functionality and basic analytics. You can disable cookies in your browser, though this may affect site functionality.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Request deletion of your data
  • Unsubscribe from marketing emails at any time

To exercise these rights, email info@shellygloskincare.com.

Security

We use industry-standard security measures to protect your information. Payment processing happens through PCI-compliant providers — your card details never touch our servers.

Children's Privacy

Our products and website are not intended for children under 13, and we do not knowingly collect data from minors.

Updates

We may update this Privacy Policy from time to time. The "Last updated" date will reflect any changes. We'll notify you of significant changes.

Contact

Questions about your privacy? Reach out: